Fall 2019 | Shipping Updates

Fall 2019 | Shipping Updates

UTEX will be switching to a new shipping system!


Real-Time Carrier Calculated Shipping

First, we are moving away from our current catch-all-shipping price system that is based on shipping regions or zones, and to a new real-time carrier calculated shipping system. So how is this better, you ask? Real-time carrier shipping is when the rates charged are automatically pulled in to your checkout for any given order based on various data unique to your order. The rates take total weight, dimensions, and the shipping destination into account to display an accurate rate once you are done adding items to your cart.

Ground Shipping

Secondly, we know you understand that anything with living algae needs to be shipped via the fastest method available. But we also understand that not all items are time or temperature sensitive, so they do not need the fastest shipping available--along with the associated higher cost. For these items, we are now excited to offer ground shipping! Ships slower but at a price that’s lower! Keep in mind that if your order does contain a time or temperature sensitive item, then the system will not show an available ground option.

FAQs: Estimating Shipping Costs
Posted: October 23, 2019



Previous UTEX Announcements

Upcoming UTEX Holiday Closure: Martin Luther King, Jr. Day
Upcoming UTEX Holiday Closure: Martin Luther King, Jr. Day

Posted: January 13, 2020

Happy 2020 New Year!
Happy 2020 New Year!

Posted: January 06, 2020

2019 Winter Holiday Closure
2019 Winter Holiday Closure

Posted: December 13, 2019

Upcoming 2019 Ordering Deadlines
Upcoming 2019 Ordering Deadlines

Posted: November 18, 2019